4. Support Policy
We provide free technical consultations through our contact system on the website. For example, we can assist in installing digital products please note that our product support policy can also be eliminated at any time.
When making a purchase of our products we offer you as PLUS:
- Product installation for domain
- Availability of the Template Rex to answer questions
- Get assistance with reported bugs and issues
- Help with included 3rd party assets
Product support does not include:
Having support for your purchased item means that Template Rex will be available to you, the buyer, to iron-out any potential issues you have in using the item, we will respond as soon as possible within a period of 24 hours or 2 business days.
If you need installation or setting up services for products purchased on the website, please contact us.